Lead Trade Services Processor
Wells Fargo (company site, opens in a new tab)4+ yrsHyderabadOn-siteDirect career pageEst. 8–14 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide support in delivery of a wide range of Trade Service products including issuing, advising, and amending letters of credit and processing documentary and direct collections per Trade Services standards.
- Lead daily team workflow and training in absence of leadership, guide complex trade tasks, and identify opportunities for additional product sales via client referrals.
- Collaborate with peers and managers to resolve issues, ensure customer satisfaction, and escalate risks appropriately while adhering to compliance and policies.
Minimum Requirements
- Minimum 4 years of Trade Services support experience or equivalent through work, training, military, or education.
- Knowledge of BSA/AML, Sanctions, and Anti-boycott policies with ability to consistently adhere to related procedures.
- Strong written and verbal communication skills for clear risk escalation.
- Work Experience Required: Minimum 4+ years in Trade Services support explicitly mentioned.
Ideal Candidate Profile
- Experienced in managing and guiding complex trade document processing and customer service within Trade Services.
- Comfortable exercising independent judgement while collaborating with leaders and peers in a compliance-driven environment.
- Demonstrates ability to identify risk scenarios and escalate or apply due diligence as required, indicating strong operational risk awareness.