AFM Soft Services
JLL (company site, opens in a new tab)KolkataOn-siteDirect career pageEst. 6–10 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage facility management service delivery at client location during assigned shift, ensuring completion of high priority pending tasks.
- Oversee and provide management advice across Helpdesk/Mailroom, Front Office, Security, Housekeeping, and Cafeteria operations ensuring adherence to SLAs and immediate handling of escalations.
- Conduct facility walk-throughs, coordinate with vendors and client teams, manage reporting, audits, staff training, and crisis management as per client requirements.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- On-site location requirement: Kolkata, West Bengal.
- Must have knowledge and ability to operate client-specific tools such as Fit tools (VMT, IMT, Site Ops, Site Inspection tool), BGC, and work permit tool.
- Availability to work 48 scheduled weekly hours on-site.
Ideal Candidate Profile
- Experienced in end-to-end facility management across multiple operational domains within commercial real estate or similar settings.
- Capable of independently managing shift operations including addressing escalations, stakeholder coordination, and compliance with client SLAs and audits.
- Skilled in vendor management, staff training, and implementing facility management processes with a focus on operational excellence and client satisfaction.