Consultant Systems Support Engineer
Thoughtworks (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Support day-to-day application systems operations with incident management and debugging business-impacting issues.
- Implement and maintain operational efficiencies, stability, availability, and continuous delivery practices for software.
- Set up monitoring, alerting, and reporting mechanisms to identify incidents and respond quickly, applying latest technology trends from company Radar.
Minimum Requirements
- Experience with programming in Golang and understanding of cloud platforms (AWS, Azure, or GCP).
- Experience with relational or non-relational databases and CI/CD tools like Jenkins or Azure pipelines.
- Exposure to application monitoring tools such as DataDog, Prometheus, or Grafana.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Comfortable working in Agile environments using Scrum and/or Kanban.
- Able to communicate effectively in English with senior stakeholders and external technical communities.
- Willing to participate in 24x7 rotation-based support and handle multiple concurrent engagements.