Change Management - Manager
State Street Corporation (company site, opens in a new tab)10+ yrsBengaluruOn-siteDirect career pageEst. 20–32 LPA
Posted 10h ago
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Job description
Structured overview of role & requirements
About This Role
- Develop and drive implementation of ITIL V4/ITSM based Enterprise IT Change Management Strategy, Governance, Processes, and Transformation Plans.
- Manage day-to-day IT Change Management functions including governance, collaboration across IT departments/business units, and monitoring of change management policies and controls.
- Lead transformation to Business-As-Usual (BAU) IT Change Management operations ensuring effective policy, process, and control management.
Minimum Requirements
- Bachelor's degree, preferably in Computer Science, Information Systems, Science, Engineering, or Technology.
- At least 10 years of experience in IT with ITIL Change Management Operations.
- Strong knowledge of ITIL (preferably V4), IT Change Management (Application and/or Infrastructure), SDLC methodologies (Agile and Waterfall are a plus).
- Work arrangement requires 4 days per week in office to cover APAC/EMEA shift schedules.
Ideal Candidate Profile
- Experienced in IT project deployment, incident and problem management with strong project management and coordination skills.
- Effective communicator capable of interfacing at multiple organizational levels facilitating governance and collaboration.
- Operates with focus on strong planning, disciplined execution, clear governance, and continuous improvement based on data and feedback.