Manager- Vi Store Operations
Vodafone Idea Limited (company site, opens in a new tab)1–5 yrsGurugramOn-siteDirect career pageEst. 3–6 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own all store-level activities including customer service, sales, and revenue generation across Vodafone Idea product portfolio (voice/postpaid/prepaid, data, handsets, VAS).
- Achieve sales and profitability targets, manage inventory, minimize pilferage and shrinkage, and ensure store and infrastructure standards are maintained.
- Execute marketing promotions, manage team performance, training, and resolve store and channel-specific issues within timelines.
Minimum Requirements
- 1 to 5 years of experience in retail store and customer relationship management with revenue target achievement and cost management.
- Mandatory educational qualification: Graduation; Post-graduation in business management/MBA is desired but not mandatory.
- Location: Gurgaon, Haryana (Delhi mentioned but primary location Gurgaon).
- Work Experience Required: 1-5 years in retail store operations and sales management.
Ideal Candidate Profile
- Experienced in meeting sales and profitability targets in retail telecom stores with a focus on customer acquisition and retention.
- Demonstrates capability in managing store operations end-to-end including inventory control, team leadership, and marketing execution.
- Skillful in problem-solving and decision-making in retail environment, with emphasis on team performance improvement and achieving operational excellence.