Trainee- Client Pre-sales
Amura Marketing Technologies Pvt. Ltd. (company site, opens in a new tab)0–1 yrsPuneOn-siteDirect career pageEst. 1.8–3 LPA
Posted 10h ago
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Job description
Structured overview of role & requirements
About This Role
- Handle outbound and inbound customer calls representing Symphony’s products/services.
- Provide accurate product information and assist customers with basic queries and service questions.
- Ensure timely follow-ups, record interactions in CRM, and escalate complex issues to support teams.
Minimum Requirements
- Experience: 0-1 years.
- Location: Pune, On-site work mandatory.
- Good verbal communication skills in English and local language.
- Basic computer skills with ability to update CRM and call logs.
Ideal Candidate Profile
- Comfortable working in a customer-facing, telecalling environment with defined call and follow-up targets.
- Capable of following scripts and service guidelines while maintaining professionalism and brand alignment.
- Prior telecalling or customer service experience preferred for smoother product query handling and communication.