Analyst I Software Engineering
DXC Technology (company site, opens in a new tab)2+ yrsMumbaiOn-siteDirect career pageEst. 4–7 LPA
Posted 8h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide L1 application support for FEBA (Internet Banking) and Finacle Core Banking System (versions 10.x and 11.x) including incident handling, service requests, and problem management within SLA.
- Perform application troubleshooting, root cause analysis, configuration, customization, and support implementation activities.
- Monitor application performance, ensure system availability, coordinate with vendors for bug fixes, patches, upgrades, and handle EOD/BOD activities and production issue resolution in a 24×7 shift-based support environment.
Minimum Requirements
- Minimum 2 years of experience supporting Finacle versions 10.x or 11.x in application management roles.
- Mandatory ITIL v3 or v4 certification.
- Educational qualification: Engineering Graduate/Science Graduate/MCA/BCA/Any Graduate.
- Location: Pune; Work Experience Required: 2+ years in Finacle support and implementation.
Ideal Candidate Profile
- Experienced in FEBA configuration, implementation, and support within financial services environment, particularly Internet Banking.
- Strong understanding of banking operations including SWIFT, FCY transactions, Trade Finance, EOD/BOD processes, and integration architecture.
- Skilled at working in high-pressure, production support environments including 24×7 shift schedules, with ability to coordinate cross-functionally with OEM/vendor teams.