Senior Program Manager- Wholesale Lending Services
JPMorgan Chase & Co. (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 20–32 LPA
Posted 23h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage a portfolio of cross-functional initiatives within Wholesale Lending Services for Real Estate & Collateral to ensure alignment and delivery against business objectives.
- Act as the primary liaison for assigned projects, prioritizing reporting, technology, and automation efforts in collaboration with leadership and partners.
- Analyze operational processes, recommend improvements, support training, and coordinate operational readiness to drive productivity and risk reduction.
Minimum Requirements
- Minimum 5+ years of loan servicing experience with a major commercial real estate servicer.
- Strong program/project management skills with experience across multiple workstreams.
- Proficient in Microsoft Project, ServiceNow, JIRA, MS Office, and data visualization tools.
- Work Experience Required: 5+ years in commercial real estate loan servicing. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced program manager with demonstrated ability to coordinate cross-departmental initiatives and engage senior stakeholders effectively.
- Deep knowledge of commercial real estate lending, mortgage products, compliance, and servicing standards.
- Skilled in process improvement methodologies (e.g., Lean), operational judgment, structured problem-solving, and driving change management through training and communication.