Senior Program Manager- Wholesale Lending Services
JPMorgan Chase & Co. (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 25–40 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and coordinate a portfolio of cross-functional initiatives in Wholesale Lending Services focused on commercial real estate servicing to ensure alignment and delivery against business goals.
- Partner with leaders and stakeholders to define operating tasks, monitor progress, communicate status, and drive measurable productivity and risk-reduction outcomes.
- Evaluate and document current operational processes, recommend improvements, support operational readiness, and develop training to enhance service delivery.
Minimum Requirements
- 5+ years of loan servicing experience with a major commercial real estate servicer.
- Strong program/project management skills with experience managing multiple workstreams.
- Proficiency in Microsoft Project, ServiceNow, JIRA, MS Office, and data visualization tools.
- Work Experience Required: 5+ years in relevant domain. Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in commercial real estate loan servicing with deep understanding of mortgage products and lending operations.
- Capable of engaging senior stakeholders and collaborating cross-functionally to influence and manage complex programs.
- Demonstrated ability in process improvement methodologies and supporting change management within regulated financial services environments.