Asst Manager - CRM
Prestige Estates Projects LimitedBengaluruOn-siteDirect career pageEst. 6–10 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Oversee and ensure timely collection of customer payments aligned with booking terms and project progress.
- Manage and resolve customer queries and escalations to improve satisfaction and expedite payment recoveries.
- Coordinate internal teams and external financial institutions for smooth loan processing, pre-delivery inspections, document management, and handover processes.
Minimum Requirements
- Experience Required: Not explicitly mentioned in the JD
- Mandatory Skills: Customer payment collection, CRM interactions, coordination with financial institutions and internal departments.
- Educational Qualification: Not explicitly mentioned in the JD
- Location or Notice Period: Not explicitly mentioned in the JD
Ideal Candidate Profile
- Experienced in managing end-to-end customer payment processes within real estate or similar project-based sectors.
- Capable of coordinating multiple internal and external stakeholders including sales, accounts, legal, project teams, and banks.
- Detail-oriented with strong organizational skills in documentation and periodic reporting on collections and recovery status.