Lead Specialist, HR Operations
Pearson (company site, opens in a new tab)5–8 yrsBengaluruHybridDirect career pageEst. 18–26 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Own the entire contingent worker journey as a product, from sourcing through offboarding, across multiple systems including Beeline, Oracle Fusion, ServiceNow, and identity platforms.
- Act as business owner of the Vendor Management System (Beeline), responsible for configuration, supplier onboarding, rate cards, classification, reporting, and managing vendor and staffing supplier relationships.
- Redesign and simplify the contingent workforce process across Talent Acquisition, Procurement, Finance, IT, Security, and country teams with a process architect approach, incorporating innovation like RPA and AI, while defining and tracking measurable outcomes.
Minimum Requirements
- 5 to 8 years of experience in contingent workforce programmes, MSP models, or HR operations with direct contingent workforce responsibility.
- Hands-on experience owning and configuring a Vendor Management System such as Beeline or SAP Fieldglass; end-user experience alone is insufficient.
- Not explicitly mentioned in the JD: specific educational degree or certifications.
- Work location: Based in India with global collaboration; hybrid and flexible work environment.
Ideal Candidate Profile
- Demonstrated ability to map and architect end-to-end cross-functional HR and contingent workforce journeys to reduce complexity and friction.
- Strong stakeholder management skills in a matrix environment, influencing without direct authority across multiple functions globally.
- Comfortable working with data to define metrics and measure process effectiveness; openness to leveraging emerging technologies such as robotic process automation and AI.