Change and CMDB Coordinator
Keyloop (company site, opens in a new tab)HyderabadOn-siteDirect career pageEst. 6–10 LPA
Posted 7h ago
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Job description
Structured overview of role & requirements
About This Role
- Operate the change management process daily via Jira Service Management, ensuring timely logging, quality control, coordination, approvals, and communication of infrastructure, cloud (AWS), and production changes.
- Prepare, coordinate, and support CAB and ECAB meetings including agenda building, minute-taking, and follow-up, without holding authorization or chair responsibilities.
- Maintain and update the infrastructure CMDB by managing configuration item records and linking them accurately to changes for impact assessment and reporting.
Minimum Requirements
- Experience Required: Not explicitly mentioned in the JD
- Proficiency with Jira Service Management (JSM) for change requests and workflow tracking.
- Familiarity with infrastructure and cloud (AWS) environment change processes.
- No explicit degree, notice period, or location constraints mentioned.
Ideal Candidate Profile
- Detail-oriented and highly organized operator capable of managing multiple stakeholders and processes to drive change execution momentum.
- Experience with IT Infrastructure and Change Management, especially in supporting structured governance like CAB and ECAB.
- Comfortable working under direction with responsibility for process execution and coordination rather than policy authority or final approvals.