Lead Systems Operations Engineer
Wells Fargo (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 25–40 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead initiatives to improve availability, performance, scalability, and resilience of production systems, including defining and managing SLIs, SLOs, and error budgets.
- Design and operate observability stack (Prometheus, Grafana, Splunk) for monitoring, alerting, dashboards, and incident forensics to reduce alert fatigue and improve MTTD/MTTR.
- Develop Python-based automation and embed AI/ML techniques (AIOps) into monitoring and incident management; lead incident command and post-incident reviews.
Minimum Requirements
- 5+ years of Systems Engineering or Technology Architecture experience (or equivalent through work, training, military, education).
- Strong proficiency in Python programming for automation and tooling.
- Hands-on experience with Grafana, Prometheus, and Splunk in production environments.
- Knowledge of Linux, networking, distributed systems, cloud platforms and Kubernetes/OpenShift.
Ideal Candidate Profile
- Experienced in reliability engineering with measurable success in improving SLOs, reducing alert noise, and increasing automation.
- Proven technical leadership in incidents, root cause analysis, and reliability initiatives within large-scale, regulated, globally distributed systems.
- Strong collaborator with platform, application, and SRE teams to influence architecture for observability and scalability, and capable of mentoring engineering teams.