Operations Engineer, BizTech
Jobgether (company site, opens in a new tab)3+ yrsRemoteDirect career pageEst. 10–18 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and resolve technical support tickets, prioritizing by urgency and impact, and ensure timely resolution.
- Develop and implement AI-assisted automation and self-healing workflows to reduce incident volumes and improve operational efficiency.
- Build and maintain monitoring dashboards and observability tools to enhance service visibility and support incident management.
Minimum Requirements
- At least 3 years experience with observability, monitoring platforms (e.g., Prometheus, Grafana, Datadog, Elasticsearch).
- Proficiency in programming or scripting languages (Python, Go, JavaScript, TypeScript, Bash) for automation and troubleshooting.
- Hands-on experience with cloud environments (AWS, GCP, or Oracle Cloud Infrastructure).
- Work Experience Required: Minimum 3 years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in incident management, observability, and automation within cloud-based enterprise environments.
- Operationally minded engineer comfortable with AI tools, scripting, and continuous improvement to enhance system resilience and efficiency.
- Capable of collaborating with global teams to manage complex technical issues and improve service reliability through data-driven insights.