Business Process Analyst - Bangalore
Capco, a Wipro company (company site, opens in a new tab)8–14 yrsBengaluruOn-siteDirect career pageEst. 18–28 LPA
Posted 9h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead requirements gathering and documentation for KYC and client onboarding processes including BRDs, user stories, and acceptance criteria.
- Analyze and map end-to-end existing ('As-Is') business processes to identify inefficiencies and propose To-Be process improvements.
- Drive process standardization, automation, and KPI definition to enhance turnaround time, rework rates, and overall process performance.
Minimum Requirements
- Experience Required: 8 to 14 years in relevant business process analysis or banking domain roles.
- Domain knowledge mandatory: Familiarity with KYC, client onboarding, compliance, financial crime and banking operations.
- Skills: Expertise in process modelling standards such as BPMN and creating detailed process maps (e.g., swim lane diagrams).
- Location Requirement: Must be based in or willing to work in Bangalore.
Ideal Candidate Profile
- Experienced in engaging with diverse stakeholders including compliance, operations, product, and technology teams to drive requirements and process improvements.
- Strong analytical skills with the ability to conduct detailed gap analysis between current and future states and identify automation opportunities.
- Proven track record in financial/banking sector working on process transformation, particularly focused on client onboarding and KYC workflows.