Executive- Operations RPO
DHL (company site, opens in a new tab)Delhi NCROn-siteDirect career pageEst. 3.5–5.5 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage all inbound and outbound operations at the Service Center to ensure timely, accurate, and profitable shipment delivery and pickups.
- Monitor shipment scanning, paperwork, pre-alerts, expenses, and exception handling to maintain operational efficiency and service level commitments.
- Lead staff management including briefings, performance monitoring, training coordination, and maintaining adequate staffing levels.
Minimum Requirements
- Experience Required: Not explicitly mentioned in the JD
- Not explicitly mentioned: Educational qualifications and specific technical skills
- Not explicitly mentioned: Location or notice period requirements
- Must handle financial aspects like COD cash collection and timely reimbursement processes accurately.
Ideal Candidate Profile
- Professional with strong operational management experience in logistics or courier service environments.
- Skilled in monitoring and improving shipment handling, exception management, and service level metrics.
- Experienced in team leadership including conducting trainings, managing staff performance, and coordinating across multiple operational functions.