AVP / Manager, People Operations
AllianceBernstein (company site, opens in a new tab)5+ yrsPuneOn-siteDirect career pageEst. 12–22 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and develop a team delivering HR operations support internationally, focusing on timely, accurate, and compliant execution across employee lifecycle processes.
- Drive centralized HR service delivery by assessing current workflows, defining scopes, and establishing consistent standards to improve efficiency and quality.
- Manage daily team operations including workload balancing, case prioritization, and monitor operational metrics for continuous improvement and risk reduction.
Minimum Requirements
- 5+ years progressive experience in HR Operations or centralized service environment handling complex employee lifecycle processes.
- Direct experience in at least two specialized areas among benefits administration, global mobility/immigration, time off/leave administration, or vendor management support; benefits administration preferred.
- Proven leadership with team supervision, coaching, and performance management in a high-volume, high-touch HR service setting.
- Ability to operate in a US-based global corporate environment; Pune, India location mandatory.
Ideal Candidate Profile
- Experienced HR Operations leader with hands-on expertise in multiple specialized areas within US and/or EMEA contexts, especially benefits administration.
- Strong operational decision-maker skilled at managing sensitive escalations and independent issue resolution while maintaining compliance and quality.
- Analytical professional adept at process improvement using operational data and enhancing HRIS and workflow tool utilization, preferably with Workday familiarity.