R&D Service Engineer
Philips (company site, opens in a new tab)7–10 yrsBengaluruOn-siteDirect career pageEst. 18–30 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide advanced Oracle database support, resolving complex production incidents and critical customer escalations in large-scale healthcare environments.
- Lead root cause analysis and collaborate with R&D, Product, and engineering teams to resolve high-impact database issues.
- Support major customer activities such as upgrades, migrations, failovers, and participate in a 24x7 on-call rotation while developing tools and mentoring peers.
Minimum Requirements
- 7-10 years hands-on experience with Oracle Enterprise Database including Oracle 19c and older versions.
- Proficient in SQL and PL/SQL development, database performance tuning, and troubleshooting using AWR, ASH, SQL traces, execution plans, and Oracle dynamic performance views.
- Strong understanding of database architecture and infrastructure components including storage, networking, virtualization, and operating systems.
- Work Experience Required: 7-10 years in Oracle database support; Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in troubleshooting critical production incidents across database, application, OS, storage, and network layers in complex environments.
- Capable of making independent technical decisions under pressure and collaborating globally, including participation in 24x7 on-call rotations.
- Familiarity with Oracle RAC, Data Guard, backup/recovery, disaster recovery, automation scripting (PowerShell, SQL, Python), and Windows Server environments considered advantages.