Process Excellence Manager
TpOn-siteDirect career pageEst. 8–18 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead business process improvement efforts applying methodologies like Six Sigma, Lean, and Kaizen in a non-manufacturing environment to enhance quality, reduce costs, and increase efficiency.
- Develop and implement policies, processes, and quality assurance/compliance practices aligned with short to medium term tactical goals.
- Manage and mentor a team of specialists with full employee lifecycle responsibility while serving as the final decision-maker in the process excellence domain.
Minimum Requirements
- Experience Required: Not explicitly mentioned in the JD.
- Proficiency in process improvement methodologies such as Six Sigma, Lean, and Kaizen applied in business (non-manufacturing) environments.
- Ability to develop documentation including business requirements, functional specifications, process maps, and gap/problem analyses.
- Experience leading teams with full employee lifecycle responsibility.
Ideal Candidate Profile
- Experienced in driving complex process improvements and developing new solutions within service or business process environments.
- Skilled in coaching and mentoring specialists, with operational decision authority in process excellence.
- Comfortable managing quality assurance and compliance processes aligned with departmental strategies.