Customer Manager
Dow (company site, opens in a new tab)10+ yrsMumbaiOn-siteDirect career pageEst. 20–40 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Drive profitable growth by managing and expanding strategic customer accounts across Automotive, Electronics, Consumer Applications, and related industries.
- Develop and execute territory and account growth plans, including opportunity pipeline management, pricing, and contract negotiations.
- Collaborate cross-functionally with Technical Service, Marketing, Product Management, and Supply Chain to deliver customer-focused solutions and drive innovation adoption.
Minimum Requirements
- Master’s degree in Business Administration, Chemical Engineering, Materials Science, Polymer Technology, Electrical/Electronic Engineering, or related discipline.
- Minimum 10 years of experience in Sales, Account Management, Business Development, Technical Sales, Application Development, or related customer-facing commercial roles.
- Proven experience managing strategic customer relationships and delivering business growth in relevant industries.
- Willingness to travel extensively within India; Location: Navi Mumbai, Bangalore, or Pune.
Ideal Candidate Profile
- Experienced in silicone, specialty chemicals, elastomers, electronics materials, EV/mobility solutions, or consumer solutions sectors.
- Strong commercial acumen combined with technical aptitude to learn new technologies and market trends.
- Capable of building long-term customer partnerships and influencing internal and external stakeholders through strategic account management.