Technical Consultant - Middleware Support/Onboarding/SQL/Python/MuleSoft
Blue Yonder (company site, opens in a new tab)CoimbatoreOn-siteDirect career pageEst. 6–12 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end support and troubleshooting for Blue Yonder applications, including issue resolution, health monitoring, and customer satisfaction.
- Perform technical tasks including SQL query optimization, debugging code, middleware (MuleSoft) integration, and use SaaS monitoring tools like AppDynamics and Splunk.
- Work shift hours including out-of-hours support, contribute to knowledge documentation, and identify operational improvements such as automation opportunities.
Minimum Requirements
- Basic technical knowledge in DBMS (SQL, Oracle), coding/debugging, and middleware (e.g., MuleSoft) support.
- Experience using SaaS monitoring tools such as AppDynamics and Splunk for application health and trend analysis.
- Work Experience Required: Not explicitly mentioned in the JD.
- Ability to work in shifts providing 24x7 customer support.
Ideal Candidate Profile
- Familiar with application architecture including client-server models, database interactions, and web server environments.
- Comfortable working in a customer-facing, collaborative environment with emphasis on communication and cultural sensitivity.
- Willingness to learn new technologies and continuously improve technical and domain knowledge via training and feedback.