Automated Operations Engineer PS core
Ericsson (company site, opens in a new tab)NoidaOn-siteDirect career pageEst. 5–12 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Own 24x7 monitoring, fault detection, incident management, and service assurance of network infrastructure to meet SLAs.
- Perform L1/L2 troubleshooting of network, transmission, and service issues using NMS/EMS tools and coordinate resolution with internal teams and vendors.
- Manage trouble tickets, escalate incidents, track SLA/KPI compliance, conduct health checks, and prepare incident reports and RCA inputs.
Minimum Requirements
- Bachelor’s degree in Engineering, IT, or Computer Science from a recognized institution.
- Knowledge of telecom networks including 2G/3G/4G/5G and components such as RAN, RNC, BSC, SNMP, GTP, SIP, GPRS, SGSN, GGSN, Packet Core.
- Experience with monitoring tools like SolarWinds, Zabbix, Netcool, Nagios and ticketing tools such as ServiceNow, Remedy, or JIRA.
- Basic Linux/Unix knowledge; Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in telecom network operations with familiarity in radio access and core network elements.
- Capable of operational ownership in 24x7 network monitoring and incident management environments.
- Comfortable coordinating across multiple teams including field operations, OEMs, and service providers to ensure network performance and SLA adherence.