Soft Service Manager
JLL (company site, opens in a new tab)5–7 yrsBengaluruOn-siteDirect career pageEst. 8–14 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage housekeeping, pest control, façade cleaning, horticulture, and related soft services operations.
- Create work plans, assign tasks to teams, conduct inspections, and maintain operational standards for cleaning and maintenance.
- Oversee vendor management, budget preparation, reporting, inventory control, employee training, and compliance at the site in Bengaluru.
Minimum Requirements
- Degree / Diploma in housekeeping or hospitality.
- 5-7 years of relevant work experience in soft services management.
- Good communication skills in English (oral and written).
- On-site work location: Bengaluru, Karnataka.
Ideal Candidate Profile
- Experienced in managing multiple soft service functions with operational and vendor oversight.
- Skilled in budgeting, reporting (DMR, MMR, QBR), and maintaining service quality standards.
- Capable of managing staff development, compliance, and implementing SOPs in facility management context.