FinOps Business Analyst
NTT (company site, opens in a new tab)BengaluruHybridDirect career pageEst. 9–16 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Serve as a liaison among stakeholders to gather business requirements and define technology solutions for complex business, process, and system problems.
- Deliver business projects aligned with sponsor requirements and enterprise architecture, including developing and deploying enhanced services and platforms.
- Document operational gaps, create user guides, test cases, and provide user training to ensure smooth service delivery with minimal supervision.
Minimum Requirements
- Bachelor’s degree or equivalent in Business, Information Technology, or a related field.
- Seasoned experience as a Business Analyst within a technology services environment.
- IIBA Membership and relevant technology certification(s) such as ITIL required.
- Project management certification preferred; experience with systems such as ServiceNow, Siebel, Remedy, SAP is advantageous.
Ideal Candidate Profile
- Experienced in business requirement gathering, use case definition, and process mapping, particularly for service businesses or system integrators.
- Capable of converting business requirements into functional specifications and operational deliverables with meticulous attention to detail.
- Skilled in communication and stakeholder engagement, with proficiency in Microsoft Office suite and alignment to ITIL practices.