FinOps Business Analyst
NTT Ltd. (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Serve as a liaison between business stakeholders and technology teams to analyze and resolve complex business, process, and systems problems.
- Define business requirements and functional specifications to drive project delivery aligned with sponsor requirements and enterprise architecture.
- Develop, document, and implement enhanced services and operational improvements including user guides, test cases, and training materials.
Minimum Requirements
- Bachelor’s degree or equivalent in Business, Information Technology, or related field.
- Seasoned experience as a Business Analyst in a technology services environment, focusing on business requirement gathering, use case definition, and process mapping.
- IIBA Membership required; ITIL certification or relevant technology certifications required.
- Work Experience Required: Not explicitly mentioned in the JD (beyond seasoned experience descriptions).
Ideal Candidate Profile
- Experienced in service business operations preferably within a Systems Integrator or technology services context.
- Proficient in project management methodologies and process mapping technologies, with strong documentation and analytical skills.
- Familiar with ITIL practices, Microsoft Office suite including Visio, and service management tools like ServiceNow, Siebel, Remedy, SAP or similar.