Sr. Technical Consultant - Middleware Support/SQL/Python/Snowflake
Blue Yonder (company site, opens in a new tab)3–6 yrsHyderabadOn-siteDirect career pageEst. 8–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Support and administer Python-based and MuleSoft (Blue Yonder Connect) platform & integration services, including deploying, upgrading, troubleshooting, and performance tuning of middleware components.
- Provide Level 1 and 2 technical support for alerts, investigations, and customer cases related to Python adapters, services, and other integration components within a 24x7 environment.
- Collaborate with technical teams, customers, and partners to ensure timely resolution, identify improvement areas, and automate manual efforts.
Minimum Requirements
- Bachelor’s degree (STEM preferred).
- 3 to 6 years of experience in software development/support, ideally with middleware, integration services, or related technologies.
- Strong knowledge of Python, MuleSoft, SQL (preferably MS SQL Server), API (REST/SOAP), and monitoring tools (Splunk, Zabbix, AppDynamics).
- Availability to work flexible hours/shifts supporting 24x7 production operations.
Ideal Candidate Profile
- Experienced in middleware support including ESB components, AMQ/JMS messaging platforms (Kafka, RabbitMQ), and runtime server management on Windows/Linux.
- Hands-on with deployment, configuration, and performance tuning of integration services, with familiarity in Mule runtime installations and automation tools like Jenkins.
- Comfortable in customer-facing roles with strong troubleshooting skills and service management process knowledge (incident, change, problem management).