Operations Executive: AGP
DHL (company site, opens in a new tab)2–4 yrsAgraOn-siteDirect career pageEst. 3–6 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and supervise all outbound operational activities during assigned shift in a Service Centre, ensuring timely processing, sorting, loading, and dispatch of shipments meeting service commitments and network cut-off timelines.
- Manage manpower deployment, conduct shift briefings, and provide coaching to a frontline team including Ops Staff and Territory Service Representatives to drive productivity, service quality, safety, and compliance.
- Monitor operational governance through reporting, compliance with Standard Operating Procedures, and collaborate with other functions to ensure smooth shipment movement and operational readiness.
Minimum Requirements
- Graduate in any discipline OR 10+2 with a 3-year Diploma from recognized institution.
- 2–4 years of relevant experience in courier, express logistics, warehousing, distribution or supply chain operations with frontline operational team leadership experience.
- Experience with outbound operations including shipment processing, dispatch planning, loading, routing, and service centre operations.
- Work Experience Required: 2–4 years as per above; Travel Requirement: 25%-75% (not explicit if mandatory).
Ideal Candidate Profile
- Experience leading shift operations in courier/logistics environment with end-to-end responsibility for outbound shipment dispatch and workforce management.
- Skilled in operational reporting, productivity management, compliance enforcement, and coaching frontline staff to meet tight operational timelines and quality standards.
- Demonstrated ability to coordinate cross-functional teams and manage operational risks through effective communication, escalation, and process improvements.