Lead - HR Operations
Lowe's Companies, Inc. (company site, opens in a new tab)6+ yrsBengaluruOn-siteDirect career pageEst. 12–20 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and coach the HR Operations team to ensure operational excellence and timely HR service delivery.
- Oversee key employee lifecycle processes including onboarding, transfers, leave administration, and offboarding ensuring compliance with SLAs, policies, and controls.
- Drive process improvements, data-driven insights, and collaboration with cross-functional stakeholders to maintain high-quality, efficient HR operations.
Minimum Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related discipline.
- 6+ years of HR experience with significant focus on HR Operations, Shared Services, or HR Service Delivery.
- Experience leading and developing teams in HR Operations environment.
- Experience with HCM and case-management platforms such as Workday and ServiceNow or similar systems.
Ideal Candidate Profile
- Proven operational leader with hands-on experience managing end-to-end HR employee lifecycle processes and strict adherence to SLAs and governance.
- Strong analytical skills with experience in operational reporting, data analysis, and continuous improvement initiatives.
- Effective collaborator comfortable working with multiple HR functions and business stakeholders to resolve escalations and drive process standardization.