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Job Description
Structured overview of role & requirementsAbout This Role
Serve as first point of contact for employee queries, enhancing employee experience and engagement globally.
Manage full employee lifecycle processes including hiring offers, transfers, and exit documentation with accuracy and timeliness.
Oversee HRIS database management, internal ticketing system, payroll coordination, People Operations projects, and administration for vetting, policies, and statutory returns.
Minimum Requirements
Experience working in HR Shared Services or People Operations function is mandatory.
Proficiency with HRIS and ticketing systems such as Service Now or Helix required.
Strong organizational and administrative skills with high attention to detail and ability to meet deadlines.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in managing global HR operational processes in a collaborative, cross-functional environment.
Comfortable driving process improvements, automation initiatives, and handling multiple ad-hoc People Operations projects.
Skilled at coordinating between payroll, accounts payable, and HR teams to ensure accuracy and timeliness in data and payments.