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Job Description
Structured overview of role & requirementsAbout This Role
Own transaction processing for US Life/Annuity operations ensuring adherence to process SLAs including turnaround time and quality.
Provide customer service by comprehending issues and articulating resolutions effectively.
Manage time and organizational tasks to maintain process efficiency and accuracy.
Minimum Requirements
Bachelor’s degree (Non-Technical) for 2025 or 2026 graduates.
0 to 1 year of experience in Operations.
Typing speed of at least 30 WPM and strong computer proficiency.
Willingness to work flexible night shifts.
Ideal Candidate Profile
Familiarity or awareness of US Life Insurance and Annuity processes is preferred.
Detail- and solution-oriented mindset focused on meeting process SLAs with quality.
Capable of working under pressure with good organizational and analytical skills.
