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Job Description
Structured overview of role & requirementsAbout This Role
Lead architecture strategy and governance for global enterprise-scale ServiceMax and Salesforce field service transformation programs.
Design and standardize scalable, secure ServiceMax solutions including enterprise integrations and global-local deployment models.
Drive technical leadership and collaboration across cross-functional teams to ensure solution alignment with business requirements and enterprise standards.
Minimum Requirements
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related discipline.
10+ years of experience in technical architecture with strong expertise in ServiceMax and Salesforce Service Cloud.
Proven experience in ServiceMax configuration, custom extensions, workflows, integrations, mobile enablement, and global deployments.
Deep knowledge of field service management processes and Salesforce platform architecture including security, data model, and integration patterns.
Ideal Candidate Profile
Experienced in leading technical architecture for large-scale global field service transformation programs involving ServiceMax and Salesforce.
Skilled in managing complex enterprise integrations and multi-regional deployment strategies with controlled localizations.
Capable of translating complex business requirements into pragmatic, scalable technical solutions while managing architectural risks.