Assistant Manager Workplace

Manage and ensure completion of high-priority facility management tasks during the shift across multiple services including helpdesk, mailroom, front office, security, housekeeping, and cafeteria operations.

Conduct regular facility walk-throughs, manage vendor performance tracking, oversee compliance with policies, and ensure effective incident/escalation management and reporting.

Coordinate audits, training, documentation, compliance with SLAs/KPIs, and support Facility Manager with escalations, crisis situations, and operational requirements.

Work Experience Required: Not explicitly mentioned in the JD.

Location: On-site at Pune, Maharashtra, India.

Must have knowledge and ability to operate facility management tools (e.g., VMT, IMT, Site Ops, Site Inspection tool, BGC, work permit tool).

Experience in managing end-to-end facility management services including helpdesk, housekeeping, security, cafeteria, and vendor management.

Experienced in shift-based facility management roles with operational ownership for critical service delivery and vendor coordination.

Capable of handling escalations effectively and maintaining compliance with client-specific policies, SLAs, and safety regulations.

Skilled in cross-functional coordination, conducting audits, and managing multiple facility-related operational aspects concurrently, preferably in commercial real estate or corporate facilities environment.