Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Manage and oversee facility management service delivery during shift at Accenture Pune site including Helpdesk, Mailroom, Front Office, Security, Housekeeping, and Cafeteria operations.
Ensure immediate response and resolution of priority issues, coordinate with vendors and internal teams, maintain compliance with SLAs, KPIs, and Accenture policies.
Prepare and share reports, conduct audits, trainings, and assist in crisis management, escalations and vendor performance evaluation.
Minimum Requirements
Work Experience Required: Not explicitly mentioned in the JD.
Location Requirement: On-site in Pune, Maharashtra.
Must have knowledge and operational experience with facility management tools (e.g., VMT, IMT, BGC, work permit tool).
Ability to manage multi-department operations including Helpdesk, Security, Housekeeping, and Cafeteria services.
Ideal Candidate Profile
Experienced in facility management operations within large corporate or commercial real estate environments, preferably servicing clients like Accenture.
Skilled in multi-tasking across diverse operational domains and vendor management with demonstrated ability to meet SLA and KPI targets.
Operationally focused with experience in managing shift-based teams, audits, escalation handling, and compliance with corporate policies and safety norms.