Client Implementation & Service, Associate 2
State Street CorporationMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Ensure high-quality service delivery and solutions to global clients maintaining contract and SLA compliance.
Prepare and deliver accurate client service reports, data quality checks, and risk assessments to support client service management.
Collaborate across teams and stakeholders to resolve issues promptly, maintain client satisfaction, and support compliance and audit activities.
Minimum Requirements
Minimum 2+ years experience in Custody & Accounting with knowledge of financial instruments.
Bachelor’s Degree in Finance, Accountancy, or a related Business field.
Proficient in Excel and excellent English communication skills.
Willingness to support US market hours (night shifts).
Ideal Candidate Profile
Experienced in client service delivery within financial services, especially custody and accounting.
Comfortable working with diverse stakeholders and managing deadlines in a dynamic environment.
Strong analytical and reporting skills with attention to detail and process adherence.