DIRECTOR,DIGITAL MARKETING STRATEGY & OPERATIONS
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Job Description
Structured overview of role & requirementsAbout This Role
Lead and build a Digital Operations Center of Excellence (COE) to enhance Target’s digital guest experience through improved speed, quality, and consistency across teams.
Own the transformation roadmap leveraging standardization, automation, tooling, and process redesign to scale operations, content, QA, and digital marketing workflows.
Collaborate globally to align cross-functional leaders, remove barriers, and use performance metrics to guide priorities enhancing digital site merchandising, product content, and marketing execution.
Minimum Requirements
12+ years experience in digital retail, e-commerce, site merchandising, or digital operations with operational model or COE building expertise.
8+ years in people leadership with experience managing managers and developing leaders.
Experience leading transformation and process improvement initiatives focused on speed, quality, and scale.
Work Experience Required: 12+ years; Location: Bangalore (India); Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in managing large, complex digital operations in a global, matrixed environment with strong cross-functional stakeholder alignment skills.
Demonstrated ability to lead through ambiguity and prioritize using data-driven operational metrics related to digital marketing, content, QA, and launch readiness.
Strategic leader with proven success in driving COE transformations, automation adoption, and building high-capability teams focused on scalable guest experience improvements.