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Job Description
Structured overview of role & requirementsAbout This Role
Own and manage the tier-1 data queue for internal GTM systems, handling critical data tasks like account ownership changes, merges, and linking billing subscriptions to Salesforce accounts.
Develop and maintain detailed runbooks for recurring requests to ensure consistent resolution and documentation.
Design and operate the Data Quality Agent AI tool to automate data quality tasks, defining its approval tiers and monitoring its accuracy and human overrides.
Minimum Requirements
3+ years in CRM data operations, sales operations, RevOps, or data quality at a B2B SaaS company.
Hands-on Salesforce experience with Account, Contact, Lead, Opportunity data models and bulk data tools.
Strong SQL skills for independent data querying and analysis.
Experience using AI tools (e.g., Claude, ChatGPT) to automate workflows with examples of work provided.
Ideal Candidate Profile
Experienced in managing high-impact GTM and finance data quality processes with strong ownership of data accuracy and automation.
Proficient in building operational runbooks and human-in-the-loop workflows integrating AI agents for structured data tasks.
Comfortable collaborating with cross-continental stakeholders and working within engineering toolchains and code repositories.