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Job Description
Structured overview of role & requirementsAbout This Role
Manage end-to-end cafeteria and food service operations across assigned sites including maintaining food quality, hygiene, and customer satisfaction.
Monitor and manage vendor performance against SLAs, KPIs, contracts, and conduct regular audits for food safety and operational compliance.
Lead initiatives including employee engagement, promotional events, budget management, operational reviews, and support cafeteria transformation and technology improvements.
Minimum Requirements
Bachelor's Degree in Hotel Management, Hospitality Management, Food & Beverage Management, or related field mandatory.
Experience in managing large-scale corporate cafeterias, food courts, or institutional catering essential.
Knowledge and certification preferred in Food Safety, HACCP, FSSAI or equivalent.
Location requirement: On-site in Gurugram; Weekly working hours: 48 hours. Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Strong expertise in food & beverage operations with vendor and contract governance experience, especially in corporate or institutional settings.
Ability to analyze operational KPIs, consumption trends, and customer feedback to drive performance improvements.
Skillful in cross-functional coordination with Workplace, Procurement, HR, and Business stakeholders to ensure seamless cafeteria service delivery.
