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Job Description
Structured overview of role & requirementsAbout This Role
Lead product strategy and roadmap for consumer and community banking product offerings, ensuring alignment with business priorities and measurable customer value.
Own end-to-end product lifecycle including discovery, requirements definition, Agile backlog management, and successful product launches.
Define and track KPIs related to adoption, workflow efficiency, and service outcomes; collaborate cross-functionally to deliver scalable, compliant, and customer-centric solutions.
Minimum Requirements
5+ years experience in product management or a relevant domain area.
Experience in financial services or related fields such as digital banking, financial planning, or asset management.
Proficient with Salesforce ecosystem products (e.g., Sales Cloud, Service Cloud, Financial Services Cloud) and Agile development frameworks; JIRA experience required.
Work Experience Required: Minimum 5 years explicitly stated; No notice period mentioned.
Ideal Candidate Profile
Experienced in delivering advisor, client service, or operations platforms prioritizing workflow efficiency, compliance, and service quality.
Skilled in managing complex, matrixed organizations with structured stakeholder management and executive-level communication.
Demonstrated ability to integrate CRM capabilities with operational readiness, and evaluate responsible AI applications in CRM and servicing workflows.
