Operations Team Member_SUPPORT SERVICES_0218_1461_1060496
Kotak Securities LimitedMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Lead the Quality Control function for Operations 360 ensuring robust quality governance across operational processes.
Conduct quality reviews, process audits, transaction testing, and drive corrective actions to address risks, control gaps, and process deviations.
Develop quality scorecards, control frameworks and manage audits and regulatory inspections from a quality perspective, while reporting findings to senior management.
Minimum Requirements
Graduate or Postgraduate degree from a recognized university.
8–12 years of experience in Banking Operations, Quality Control, Process Excellence, Operational Risk, Audit, or Regulatory Operations.
Strong understanding of operational controls, risk management frameworks, and quality assurance methodologies.
Proficiency in MS Excel, PowerPoint, MIS reporting, and data analysis tools.
Ideal Candidate Profile
Experienced in handling process reviews, audits, root cause analysis (RCA), and corrective action tracking within banking operations.
Familiar with banking products and processes across retail, wholesale, trade finance, capital markets or centralized operations.
Able to lead, mentor and develop teams while driving continuous improvement and quality culture in an operations environment.