Senior Technical Program Manager - IT GTM

Lead strategic Sales & Marketing IT programs spanning CRM, Marketing Automation, Sales Compensation, and Partner enablement with end-to-end ownership from planning through post-implementation.

Define and execute program governance, framework, and tooling for Sales & Marketing IT initiatives ensuring alignment with company-wide GTM strategy and business objectives.

Drive stakeholder management, vendor relations, budget tracking, and continuous improvement integrating AI tools to optimize program management and delivery.

12+ years in IT program/project management or technology consulting, with at least 8 years leading Sales & Marketing or Go-To-Market focused programs.

Hands-on experience delivering complex programs involving CRM (Salesforce Sales Cloud/Service Cloud), Marketing Automation (Marketo, Adobe Experience Manager), and Sales Performance Management tools (e.g., Xactly Incent).

Proficiency in using Agile/hybrid delivery models and project management tools such as JIRA, Confluence, Smartsheet or similar.

Work Experience Required: 12+ years in IT program/project management; Bachelor’s degree preferred; Formal project management certifications and notice period not explicitly mentioned in the JD.

Experienced in translating Sales & Marketing business goals into scalable IT program charters with measurable success metrics and strong governance.

Demonstrated ability to lead cross-functional, global teams and collaborate effectively with senior business leaders, technical teams, and external vendors.

Proficient in integrating generative AI and LLMs into program management workflows to enhance decision-making, reporting, and operational velocity.