Team Leader - Retail Operations IC & Process_SUPPORT SERVICES_0227_1288_1069407
Kotak Securities LimitedMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Perform quality checks and sample reviews of banking operational transactions ensuring compliance with internal SOPs and regulatory frameworks.
Identify process deviations and operational risks, conduct root cause analysis for errors, and recommend corrective actions.
Prepare quality metrics reports, support process improvement and automation, and participate in audits and compliance reviews.
Minimum Requirements
Graduate degree required; Post-Graduation preferred.
4–7 years experience in Banking Operations, Quality Control, Process Excellence, Audit, Risk, or Operational Control functions.
Proficient in MS Excel, PowerPoint, and MIS reporting.
Strong understanding of operational processes, controls, regulatory requirements, and quality review frameworks.
Ideal Candidate Profile
Experienced in managing quality control and process audits in banking operations.
Capability to analyze operational risks and lead corrective/preventive action initiatives.
Able to engage with stakeholders for driving improvements and ensuring compliance closure.