Manager, Relationship Management

Lead and mentor a regional Relationship Manager team focused on customer success, retention, and upselling within named accounts.

Guide the team through renewal forecasting, negotiation, and closing renewal contracts before expiration.

Collaborate with sales leaders to optimize processes, train the team, and deliver regular performance and business reviews.

At least 3 years of experience in sales leadership, renewal management, or account management.

Minimum 5 years of full sales cycle management experience in tech/software domain.

Bachelor's Degree or equivalent work experience.

Experience managing high transaction/volume teams with short sales cycles and forecasting revenue.

Experienced leader skilled at driving renewal and retention strategies in high-volume, fast-paced tech sales environments.

Proficient at forecasting sales pipeline and navigating customer objections toward renewal success.

Capable of coaching and developing a team to improve customer relationship management and collaborative sales performance.