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Job Description
Structured overview of role & requirementsAbout This Role
Be the single point of contact for employees regarding daily workspace needs and issue resolution within a large upscale modern office.
Manage service tickets and feedback, ensuring closure within defined SLAs to maintain a customer-centric workspace experience.
Plan and execute employee engagement events and consolidate regular feedback to improve workspace services and operations.
Minimum Requirements
Bachelor’s degree or degree in Hotel Management, Business, or related field.
1 to 3 years of experience in hospitality, aviation industry, or coworking spaces.
Proficient in MS Office suite and excellent verbal and written communication skills.
Must be on-site in Bengaluru, Karnataka, India; scheduled weekly hours: 48.
Ideal Candidate Profile
Experienced in client-facing roles within hospitality or workspace environments, comfortable adapting to fast-paced settings.
Capable of building relationships across multiple business units and managing cross-functional inputs for workspace experience.
Strong operational focus with ability to manage SLAs, financial controls, and client-specific initiatives in workspace management.