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Job Description
Structured overview of role & requirementsAbout This Role
Manage front of house and reception customer experience ensuring a safe, clean, and welcoming workplace environment.
Support facility management team by proactively resolving queries, maintaining vendor communication, and overseeing service delivery against contract KPIs.
Monitor customer feedback, produce action plans to improve service, and ensure compliance with H&S and operational standards at the Bengaluru location.
Minimum Requirements
Minimum 3 years of experience in Front of House or Reception environment, preferably corporate or hotel setting.
Location: On-site in Bengaluru, Karnataka.
Proficiency in written and spoken English with strong communication skills.
Computer literate with working knowledge of office software.
Ideal Candidate Profile
Experienced in stakeholder management and customer relationship building in facility or workplace environments.
Demonstrates ability to manage multiple tasks, respond quickly to issues, and deliver service excellence under pressure.
Operates with minimal supervision while maintaining compliance and service quality in a corporate facility management context.