16896-Assoc Site Sppt Engineer
IQVIAThis role is no longer listed. IQVIA took the posting down on Oct 13, so applying now won't reach anyone. It stays here for your saved list and any links you shared.
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Job Description
Structured overview of role & requirementsAbout This Role
Provide remote second-tier IT support to end-users focused on restoring service and resolving core problems.
Maintain and enforce desktop support policies, IT asset management lifecycle, and ensure adherence to security protocols and standards.
Assist in global and regional IT projects related to Real Estate, M&A, and participate in audits, disaster recovery planning, and special event support.
Minimum Requirements
Bachelor's Degree in Computer Science or related field mandatory.
Experience with PC software (Microsoft OS, applications, email) in a network environment required.
Working knowledge of Microsoft server, workstation, and networking technologies at intermediate level.
Intermediate understanding of industry standards for system and network administration necessary.
Ideal Candidate Profile
Experienced in supporting end-user IT operations within medium to large enterprise environments.
Comfortable working with IT asset management and participating in cross-regional IT projects and audits.
Able to manage IT support escalations and maintain compliance with information security protocols.
