Specialist, Sales Order Management

Manage the full Order-to-Delivery process for international customers ensuring accuracy and timely delivery.

Serve as the primary contact for customer order inquiries and coordinate cross-functionally with Sales, Supply Chain, Logistics, Finance, Manufacturing, and Trade Compliance.

Monitor order status, manage changes/cancellations, escalate critical issues, maintain ERP records, and seek process improvement opportunities.

Bachelor’s degree in Business, Supply Chain, Engineering, or related field.

2-4 years of experience in Order Management, Customer Service, Supply Chain, or Commercial Operations.

Good understanding of international order management, export processes, logistics, supply chain operations, and commercial documentation.

Proficiency with ERP systems, CRM tools, and Microsoft Office applications.

Experienced in managing international order lifecycles with strong operational and commercial process knowledge.

Able to effectively communicate and coordinate with diverse internal and external stakeholders in a fast-paced environment.

Demonstrates strong organizational skills, attention to detail, and proactive issue resolution capabilities.