Assistant Facility Manager-Soft Services

Manage day-to-day soft services operations at the Mumbai GCC site, ensuring cleanliness, safety, and employee comfort across areas like housekeeping, pantry, waste management, pest control, and landscaping.

Oversee vendor performance, conduct audits, ensure compliance with health, safety, and statutory requirements, and drive continuous improvements in service quality and operational efficiency.

Supervise and mentor site soft services staff and vendor teams; assist with budget tracking, invoice verification, and coordinate special events or office moves when required.

Bachelor's degree or equivalent required; additional certification in facilities management or hospitality preferred.

5–8 years of experience in soft services or facilities operations, preferably managing corporate office or GCC workplace environments.

Experience in vendor management and service quality monitoring and auditing is required.

Full-time onsite position in Mumbai, Maharashtra with 48 scheduled weekly hours; may require extended hours during events or critical needs.

Experienced in managing soft services operations within corporate office environments, with a track record of meeting service level agreements and quality standards.

Skilled in vendor and contract management with the ability to conduct audits, handle escalations, and drive corrective actions.

Capable of coordinating with multiple internal stakeholders and leading onsite teams for efficient facility operations, compliance, and continuous service improvement.