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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end program delivery and customer account management in Tower & Telecom domain at customer onsite location.
Serve as primary SPOC for customer on delivery, planning, escalations, governance, and SLA management.
Provide tower/telco domain expertise to translate business needs into functional requirements and coordinate with internal teams to support UAT, go-live, and post-production activities.
Minimum Requirements
8-10 years experience in Tower / Telecom domain.
Experience in Program / Account Management roles.
Ability to work independently at customer onsite location.
Engineering or Management degree preferred.
Ideal Candidate Profile
Deep domain expertise in tower and telecom operations including tenancy, lease, O&M, billing, and reconciliation.
Track record managing complex programs with multi-stakeholder governance and SLA adherence.
Experience interfacing between technical teams and customers to drive delivery and account growth.