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Job Description
Structured overview of role & requirementsAbout This Role
Oversee day-to-day soft services operations including housekeeping, pest control, landscaping, vendor management, and client complaint resolution.
Conduct routine site inspections, monitor service performance against SLAs, manage vendor and contract compliance, and ensure health, safety, and environmental regulations are met.
Assist in budgeting, cost control, reporting, continuous improvement initiatives, and support mobilization/demobilization of contracts onsite in Bengaluru with shift flexibility.
Minimum Requirements
Experience in facilities management, property management, hospitality, or related fields required.
Strong knowledge of soft services operations and local occupational health and safety regulations.
Proficient in MS Office; experience with CAFM systems desirable but not mandatory.
Work Experience Required: Not explicitly mentioned in the JD. Location: On-site in Bengaluru, Karnataka.
Ideal Candidate Profile
Experienced in managing multiple vendors and prioritizing tasks within facility soft services environment.
Capable of maintaining high client satisfaction with effective communication and service recovery skills.
Able to uphold and implement health & safety procedures and contribute to risk management and continuous service improvement.
