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Job Description
Structured overview of role & requirementsAbout This Role
Provide expert technical support for infrastructure services, resolving complex issues and inquiries.
Implement and assist in infrastructure projects and initiatives by executing assigned tasks.
Continuously monitor and troubleshoot infrastructure systems to ensure optimal performance and improve efficiency.
Minimum Requirements
Bachelor's degree in a relevant field or equivalent experience.
Minimum 5 years of relevant industry experience, including at least 2 years in a similar infrastructure role.
Proven experience in infrastructure technology analysis with data analysis and problem-solving skills.
Relevant certifications (e.g., Cisco CCNA, AWS Certified Solutions Architect, CompTIA Security+) are a plus but not mandatory.
Ideal Candidate Profile
Experienced in handling complex infrastructure problems using deep technical knowledge and critical thinking.
Capable of working collaboratively to improve infrastructure efficiency and resolve technical challenges.
Comfortable following best practices and documentation standards within infrastructure service delivery.